HOW DO I RETURN AN ITEM OR RECEIVE A REFUND?
Coffee can be returned within 7 days from the date of purchase for an online store credit, a refund, or a replacement depending on the circumstances.
If there is physical damage to the package or you feel it is unsafe to consume, bags of coffee can be returned for equal exchange of the same blend (or a similar blend of equal or lesser value). A photo of the item is required in order to issue a replacement or refund. Please email us at coffee@beanandelephant.co to notify us of any problems and to begin the replacement process.
FREE SHIPPING DETAILS
Free Shipping in these GTA areas, with purchase of $85, before taxes:
Burlington, Don Mills, Etobicoke, Richmond Hill, Downsview, North York, Brampton, Oakville, Markham, Toronto, York, East York, Mississauga & Scarborough.